What's new

ISO 9001 document control, translation and paid plans

• Translate to EnglishEvery version of a document has a translate link. The language is detected, the text is translated page by page, and the English opens from the English link with a .txt download. Ask and search read the translation too, and each citation opens the original page with a second link to the English. Text that is already English costs nothing. The original stays the controlled copy; the translation is for reference.
• ISO 9001 document control (Premium)The account owner switches it on from the menu, and every switch is logged. You get a Master Document List with permanent document numbers, owners, effective dates and periodic reviews. A new upload becomes a draft until an admin or owner approves it, and the previous revision stays in force until then; search and Ask never show drafts. Approvals, rejections and reviews are kept in each document's history.
• Email remindersWith ISO 9001 mode on, document owners get an email 30 days and 7 days before a periodic review is due, then weekly while it is overdue. Admins and owners hear about drafts waiting for approval. One email per person, only when something new needs attention.
• New Pro planPro ($29 a month) sits between Basic and Premium: up to 5 people, the Research assistant (5 reports a month) and 1,000 translated pages a month. Basic is now a single-user plan. Premium adds ISO 9001 document control.
• Ask supportPro and Premium accounts have an AI support assistant under Ask support in the account menu. It answers how-to questions from the beta guide and can see your plan, role and what is left this month, so it can explain why something is unavailable. Anything it can't solve is passed to Steve, who replies by email. Support chats don't count toward your monthly AI allowance.
• Pro for every beta testerEvery beta tester has been moved to Pro for the rest of the beta, free. That includes adding team members, Research and translation.
• Deep answersStandard answers now use a fast model. For harder questions, tick Deep answer in the Ask window: it uses a stronger model and counts against a smaller monthly allowance. Usage and balances shows how many standard and Deep answers you have left this month.
• Paid plans are on saleChoose a plan under Plan and billing in the account menu, monthly or yearly (two months free). Payment is handled by Stripe and sold through Link, with sales tax added where it applies. Manage subscription lets the owner change plan, update the card, see invoices or cancel. Beta testers stay on Pro for free until the beta ends.
• Founding Member offerBeta testers whose organization has asked at least 10 questions keep Pro free for 3 months after the beta closes (until 15 February 2027, no card needed). Subscribing any time before then locks in 50% off any plan for 12 months, then 25% off for life while the subscription stays active, plus a Founding Member badge in Plan and billing. Once per organization. The beta itself closes at the end of 15 November 2026.
• Terms of service and deletionThere is now a Terms of service page, and the Privacy and security page has been updated. Off-site backups of a deleted document are removed 30 days after you delete it. A closed account is deleted for good 30 days after closing.